Frequently Asked Questions

Orders

  • Currently we only sell and ship within the United States.

Shipping

  • Free shipping on all orders!
  • Orders placed by 3 pm (Eastern Time) will ship out the same day excluding weekends.

Returns and Refunds

  • We are sorry you were not satisfied with our product, please be sure to let us know how we can do better!
  • 30-day money back guarantee for any reason after the order date.
  • No refunds or returns after 30 days of the order date.
  • Returned items need to be 75% intact and have their original packaging.

Process:

  • Contact us at https://www.simplyfabskin.com/contact/ with the subject header “Refund”.
  • In the message include the email address associated with the purchase of the product and if possible the reason the product is being returned and/or how we can do better.
  • We will issue a prepaid return shipping label via email.
  • Place the product in the original shipping box.
  • Print the label and stick it to the original shipping box and ship it.
  • Once the product is received by us we will issue a full refund on the credit card used to make the purchase.

Questions or Comments